Cuda error illegal address

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I’ve been having this error A LOT!! since last update, any thoughts?

My GPU frequently crashes during simple animation tasks, particularly when creating a new model set or switching studio environments :confused: it’s annoying.

With these kinds of questions it always helps to mention the Nvidia driver version you are using and what you tried to fix it like rolling back to an older driver.

I don’t have many issues here with the latest 577.00

I have an RTX 4070 laptop running 5700.00 and I’m not getting those errors there. My desktop has dual 5070 Ti and that is getting a few issues, but the only thing I’ve seen for errors like that look to be related to using older files. Although, i am getting an issue where if I try and preview a map on a color composite node then it freezes my entire computer.

If it is optiX related, one easy thing to try out is to delete the optix7cache.db file in the Keyshot Studio resources folder (while keyshot is closed), and run it again. Do the same action and see if it still errors out.

You can try reinstalling your graphics card also with DDU, but that’s somewhat time consuming and a huge pain in the butt if you use any of the windows hello options or a pin is forced upon you. (those don’t work in safemode but it will still try and force you to use it)

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For me it ‘just’ kills the gpu driver, I’m often still able to save the file and often don’t get a warning when it happens. They are aware of the issue. Same happens with the Mesh Texture node so be careful if you use them Think it’s fixed in internal build so hope it will patched soon, I use the ‘c’ a lot.

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Yeah, it got me Several times before I got used to switching to CPU mode before I did it.
Oddly, I can preview things After it. It only kills my machine if I have that node selected.
Thanks for the heads up on the Mesh Texture node. Luckily I don’t use that one often.

Also, I wonder if it “just” kills the gpu driver. The screens both just freeze entirely so I assume the whole thing was locked up. If that’s what’s happening then I guess windows has a built-in shortcut to restart the graphics driver, but I’ve never used it.

Win + Ctrl + Shift + B

So I wonder if that works to bring back seeing what’s going on. Of course, I’d still restart my computer. That’s a good habit after any major failure.

This is a serious bug in the new release and I hope Keyshot is working on a fix. We have rolled back the drivers on our NVIDIA 4090 (stock Founders card direct from NVIDIA) all the way back to the March version with no effect, it still gets this GPU crash. The only fix was to roll back to an older version of Keyshot. Major productivity killer. My recommendation is to NOT update to the newest Keyshot release.

Andy:

It’s strange for you it actually makes the screens freeze. Here I can still go to the menu and save, well I can click it but now I see my actual bip is gone… luckily backups are a thing…

But it’s just KS what stops, and I don’t think the GPU driver actually crashes since Photoshop is still running fine

Jeffrey

I also installed 2025.1 besides it since it happens quite a lot I just forget about not pressing C. Maybe you can ask support when the new patch is planned, I know this one is fixed in an internal build, but I can imagine they will fix some other things as well before publishing a patch.

We are working on a patch that will prevent these GPU driver crashes when previewing material graph nodes. I can’t guarantee it yet but we hope to be able to release the patch at some point next week.